Personal Support Worker

Program Description

The NACC Personal Support Worker (PSW) program is based upon the Ontario Personal Support
Worker Training Standard released in January 2022. The NACC program content, standards and
guidelines, combined with the clinical component of the program, ensure that the graduates have the
knowledge and skills necessary to be successful as a Personal Support Worker.

The PSW program prepares graduates to provide supportive care to individuals, including clients
experiencing cognitive impairment, physical disability, and mental health challenges across their lifespan
by assisting them with their activities of daily living.

The NACC PSW program provides quality education and training for aspiring PSWs through
comprehensive theory classes and two practicum placements.

  • PSW Foundations
  • Safety and Mobility
  • Body Systems
  • Assisting with Personal Hygiene
  • Abuse and Neglect
  • Household Management, Nutrition and Hydration
  • Care Planning / Restorative Care / Documentation / Working in the Community
  • Assisting the Family, Growth and Development
  • Assisting the Dying Person
  • Assisting with Medications
  • Cognitive / Mental Health Issues and Brain Injuries
  • Health Conditions
  • ­Gentle Persuasive Approaches in Dementia Care
  • Clinical Placement

Graduates may find employment in a variety of care settings including:

  • Long-term care facilities
  • Home care services giving care to clients living in their own homes in the community
  • Supportive housing settings including senior’s apartments and retirement homes
  • Group homes
  • Hospitals
  • Adult day programs
  • Educational facilities